Analytics settings

Composite scoring, flags, and defaults

Read-only view — only brokerage admins can change scoring and thresholds.

Composite score weights

GCI30%

Closes20%

Conversion15%

Response time15%

Volume10%

Satisfaction10%

Total: 100%

this month

Adjust the weights and watch the order change — every view recomputes instantly.

Default period for the overview dashboard

Flag response slower than150s

Flag conversion below11%

Flag no closes within30 days

Anonymize bottom performers